Welcome to the Department of Elves!
Our doors reopen in October 2026, and preparations are already delightfully out of hand. Pop on your festive pants and prepare for a little Christmas magic… our elves have some unexpected penguin helpers this year!
Bringing Christmas magic to your home, and to their hearts.
High above the clouds, on the cool, magical moon, sits Lunar Mail Elf HQ. Here, Father Christmas entrusts our elves with a most important job: preparing his precious letters for children all over the world.
Bundles arrive straight from his desk, ready to be lovingly hand finished, stamped, embossed and sprinkled with a final touch of Lunar magic.
Every letter must pass the watchful eye of our chief elf, Norbert Tinselbottom. With his magnifying glass at the ready, he checks every last detail before giving his all-important approval.
Then, with a rustle of envelopes and a flurry of excitement, the letters begin their journey back down to Earth. Delivered by magic, of course.


